Most products are available for immediate delivery, as clearly indicated on the product page. Orders placed before 9:00 PM on business days are shipped the same day. For weekend orders, processing takes place on Monday.
"Please note that in some cases, there may be a possible delay of 2 business days. This could be due to high demand, holidays, or other unforeseen circumstances.
Currently, we collaborate with the shipping partners PostNL and DHL, two reliable companies.
It is not possible to manually select a shipping partner, as this is an automated process. During this automated process, it is assessed which shipping partner provides the fastest delivery option.
At InUndies, we have a clear shipping policy to make it as easy and cost-effective as possible for our customers:
To track your order with PostNL, follow these steps:
To track your order with DHL, follow these steps:
Check for any updates regarding the delivery of your package. Sometimes, unforeseen circumstances may cause the package to be rescheduled for the next day. If the tracking status indicates that the package has been delivered, but you have not receive
You have the option to easily adjust the delivery address to your preference during the ordering process. Simply enter the desired delivery address. As you scroll down, you will see the option 'use a different billing address,' where you can input th
At the moment, we do not offer the option to have the order delivered to a pickup point.
If you have received the wrong item, we invite you to contact our customer service. This can be done easily by phone at 010-268 0000 or by email at [email protected]. To facilitate the process, kindly provide the order number and details of
If you are missing an item from your order, we advise you to contact our customer service. This can be done easily by phone at 010-268 0000 or by email at [email protected]. To assist you as efficiently as possible, kindly provide the order
The package is likely to be delivered later. DHL scans multiple packages simultaneously. Due to the delay, the package is expected to be delivered the next day.
Due to the busy period at the sorting center, PostNL may experience delays in scanning all packages. It may take a little longer for the tracking information to become active.