What should I do if an item is missing from my order?Updated a year ago

If you are missing an item from your order, we advise you to contact our customer service. This can be done easily by phone at 010-268 0000 or by email at [email protected]. To assist you as efficiently as possible, kindly provide the order number and details of the missing product. This way, we can respond promptly to your specific situation and ensure that the missing item is sent as soon as possible. Your satisfaction is important to us.

The product will be provided free of charge after shipment by us.