What should I do if I received the wrong item?Updated a year ago

If you have received the wrong item, we invite you to contact our customer service. This can be done easily by phone at 010-268 0000 or by email at [email protected]. To facilitate the process, kindly provide the order number and details of the incorrectly received product. This way, we can respond promptly to your specific situation and ensure a suitable solution. Your satisfaction is important to us.

For incorrectly delivered items, we cover the return costs.