We are committed to your satisfaction with every purchase at InUndies. If, for any reason, you are not entirely satisfied with your purchase, we have a return policy in place to assist you. If your return does not meet the specified conditions, unfor
You are responsible for the return shipping costs. Procedure:. IMPORTANT! Ensure that you make a return registration in advance; otherwise, your return shipment will not be processed, and you will not receive a refund.
We offer our customers a return period of 14 days. This means that during this period, after receiving your order, you have the opportunity to return products.
At InUndies, we consider a purchase successful when you are completely satisfied with it! Therefore, you can always return items within 14 days. However, at InUndies, we encourage mindful shopping to reduce returns. That's why we do not offer free re
Unfortunately, it is not possible to exchange products directly with us. However, you have the option to return the unwanted product and then place a new order for a different product that better suits your preferences. This way, we can ensure that y
The refund will be processed within 3 business days after we receive the returned product.
Yes, it is a requirement to keep the original packaging and any labels if you want to return a product. These items help ensure that the product returns to us in good condition, allowing us to process the return efficiently and ensure a smooth refund
If you have submitted your return at a PostNL or DHL point, you will receive a track-and-trace code from the service point. With this code, you can track the status of your return and stay informed about the delivery process. This code provides certa
Yes, return costs apply because the total purchase value is now below €49.95.