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Discount Codes and Promotions

What is the difference between a discount code and a discount promotion?

The discount promotion applies to all customers and is automatically applied at checkout. Discount codes are sent personally via email. It's important to note that it is not possible to combine a discount code with the ongoing discount promotion duri

How do I redeem my discount code?

At the bottom of your order summary, there is a field where you can enter the discount code. After entering the code, click 'Apply.' The amount will be adjusted automatically, and you will see the discount code reflected in the total overview of your

Can I use multiple discount codes simultaneously?

Unfortunately, it is only possible to use one discount code per order.

How can I check if my discount code is still valid?

To find out until when the discount code is valid, you can check the validity period in the newsletter. Make sure to use the code before the indicated expiration date.

Why is my discount code not being accepted?

Please check if the discount code has been entered correctly and is still valid. The received discount codes may not be valid in combination with ongoing discount promotions. Also, ensure that you meet any minimum order values associated with the cod

Can I contact customer service if I have issues with my discount code?

Of course, if you encounter any issues, don't hesitate to contact our customer service. We are ready to assist you and address any questions regarding discount codes. You can reach us via: