InUndies

Of course, if you encounter any issues, don&apos;t hesitate to contact our customer service. We are ready to assist you and address any questions regarding discount codes. You can reach us via:<ul><li>Email: If you are experiencing issues with your discount code, feel free to send an email to <a data-fr-linked="true" href="mailto:klantenservice@InUndies.nl">klantenservice@InUndies.nl</a>. Make sure to clearly describe the problem for a prompt and effective solution.</li><li>Phone: Contact us at 010 - 2680000, and we&apos;ll assist you as quickly as possible.</li></ul>

Of course, if you encounter any issues, don't hesitate to contact our customer service. We are ready to assist you and address any questions regarding discount codes. You can reach us via:

Can I contact customer service if I have issues with my discount code?

Discount Codes and Promotions

This is InUndies

Why order from InUndies?

About InUndies

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My InUndies

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What to do in case of issues while shopping on InUndies?

I have not received a confirmation email for my order.

How can I correct an error that occurred during the ordering process?

Orders

How does the pre-order process work?

What is a pre-order?

Why should I pre-order a product?

Do I have to pay the full amount during the pre-order?

When will I receive my pre-order item?

Is my payment information secure during a pre-order?

Can I change the shipping address or other details after placing a pre-order?

Pre-order

Is it safe to pay on your website?

What payment methods do you offer?

What is the iDEAL payment method?

How does payment with iDEAL work?

What are the characteristics of paying with iDEAL?

What is the credit card as a payment method?

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What are the characteristics of paying with a Credit Card?

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What is Apple Pay as a payment method?

How does paying with Apple Pay work?     User

Characteristics of paying with Apple Pay

What is Shop Pay as a payment method?

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What are the characteristics of paying with Shop Pay?

Payment

What is the difference between a discount code and a discount promotion?

How do I redeem my discount code?

Can I use multiple discount codes simultaneously?

How can I check if my discount code is still valid?

Why is my discount code not being accepted?

How long does it take for me to receive my order?

Can delays be expected during busy periods, such as holidays?

What are the shipping partners you collaborate with?

Can I choose my own shipping partner?

What are the shipping costs for my order?

How can I track my order with PostNL?

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What should I do if my order is not delivered at the expected time?

Can I have my order delivered to a different address?

Can I have my order delivered to a pickup point?

What should I do if I received the wrong item?

What should I do if an item is missing from my order?

Yesterday, I was supposed to receive my order in the mailbox; however, according to DHL, it has been delivered. To my surprise, I see nothing in my mailbox.

The Track & Trace information indicates that PostNL has not yet received the package. What does this mean?

Shipping and Delivery

What is the return policy?

How can I return a product?

What is the deadline for returning a product?

Are there any costs associated with returning a package?

Can I exchange my product for another item?

How long does it take to receive my refund?

Do I need to keep the original packaging for returns?

How can I track the status of my return?

I am returning part of my order, which will bring the total purchase value below €49.95. Will I now have to pay return costs?

Returns and Refunds

Are all products on your site in stock?

Do you offer a warranty on the products?

Products

How can I add a product to my wishlist?

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What are the benefits of a wishlist?

Wishlist

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Newsletter

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What are the opening hours of the customer service?

What is the expected response time to my email to customer service?

What is the expected wait time when contacting customer service by phone?

customer service

How do I file a complaint?

What is the response time for a complaint?

What if my complaint is not resolved to my satisfaction?

complaints

What personal data is collected?

Does InUndies use cookies?

Are my details used for marketing purposes?

Is my payment processed securely?

Privacy and Security

Can I contact customer service if I have issues with my discount code?Updated a year ago