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Pre-order

How does the pre-order process work?

Not all products are eligible for pre-orders. For products that do offer pre-ordering, you will see a pre-order button on the product page. Clicking this button adds the product to your shopping cart. From there, you can go through the standard pre-o

What is a pre-order?

A pre-order involves a purchasing arrangement where you have the option to reserve and pay for a product before it becomes available in the online store for regular sale. This allows you to pre-order and reserve the items in advance.

Why should I pre-order a product?

There are several reasons why you might choose to pre-order a product:

Do I have to pay the full amount during the pre-order?

Yes, during the pre-order process, you are expected to pay the full amount for the product. This means you need to fulfill the total cost of the item at the time of the pre-order to confirm the reservation. By paying the full amount during the pre-or

When will I receive my pre-order item?

On the product page of the item and in the overview of your shopping cart, you will find detailed information about the estimated shipping date. This date indicates when the product is expected to be shipped.

Is my payment information secure during a pre-order?

Yes, making payments during a pre-order on our website is secure. Here are the features that indicate this:

Can I change the shipping address or other details after placing a pre-order?

Often, it is possible to change the shipping address or other details after placing a pre-order. For such adjustments, we recommend contacting customer service. It's important to do this as soon as possible after placing the pre-order to ensure that