How can I contact customer service?
At InUndies, you can reach out through the following options:
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customer service
What are the opening hours of the customer service?
You can reach us by phone on weekdays from 08:00 to 20:00 and on Saturday from 09:00 to 12:00. We are closed on Sundays. Outside of these hours, you can always contact us by email, and we will respond as soon as possible.
What is the expected response time to my email to customer service?
You can expect a response within 24 hours upon receiving your email. If it's an urgent matter, we recommend contacting us by phone during our opening hours for a quicker response. We are reachable by phone at +31 10 - 2680000 on weekdays from 08:00 t
What is the expected wait time when contacting customer service by phone?
We strive to keep the wait time short, typically around 30 seconds. We understand that you want to be assisted promptly. If, unfortunately, it takes longer than expected, we want to thank you for your patience.