How do I file a complaint?Updated a year ago
We're sorry to hear that you're not satisfied with a product. Here is how you can file a complaint:
If you have a complaint, you can contact our customer service:
- Email: Send an email to [email protected] with the subject "complaint" followed by your order number. Please describe the complaint in detail so that we can find a solution quickly and effectively.
- By Phone: Call our customer service at +31 10-2680000, and have your order number ready.