All articles

How do I file a complaint?Updated a year ago

We're sorry to hear that you're not satisfied with a product. Here is how you can file a complaint:

If you have a complaint, you can contact our customer service:

  • Email: Send an email to [email protected] with the subject "complaint" followed by your order number. Please describe the complaint in detail so that we can find a solution quickly and effectively.
  • By Phone: Call our customer service at +31 10-2680000, and have your order number ready.
Was this article helpful?
Yes
No